Wednesday, 21 October 2015

Maximo outbound files with Chinese text displays as ??



Issue: Maximo is enabled with 'Chinese' language and majority of the data is entered in Chinese. Maximo is customized to generate outbound text (.txt) files into a folder. Noticed that the Chinese characters are displayed as ?? in the .txt files.

Environment: Maximo 7.5, SQL Server 2008, Windows 2008


Solution: To resolve this issue, the below are configured in the windows environment:
1. Install Chinese fonts ;
2. Uncheck " Hide Fonts" in Font settings. 





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