Monday 6 April 2015

Unable to login into Maximo


Issue: This morning after I came back from my long weekend, I tried to login into one of  our customers development environment using Maxadmin. Surprisingly, I get a message "Cannot Login into Maximo at this time. Please contact System Administrator". We have no password expiry set up nor reset the maxadmin password.

I checked Maxadmin password from database and don't notice any change in password. I also noticed that when I remote login into development environment or access SQL developer, system was too slow.

First thing, I thought the slowness might be due to insufficient space and my assumption was right, 0 GB available. I started deleting all unwanted files including old log files. Then, I shrink the SQL Server database log files to free more space.

Now, again I tried to login into Maximo.

 Hurray, I was able to login into Maximo !!!

Solution: Free up the disk space.